FAQs

I ordered a candle already poured and I've started burning it and I'm not happy with the fragrance. Can I get another fragrance?

I want you to be happy with the way your candle burns and smells. If you aren't happy with the fragrance, send it back to me if it's not been burned for more than about 4 hours. I will fill it again with a new fragrance one time at no charge. For more information, see refills.

How do I know what fragrances I might like?

If you are a sniff before you buy kind of person, I totally get it. Order some small tins with the fragrances you think you might like.